Value cocreation through resource integration: New insights into container inpection ecosystems the lens of service dominant logic and systems


 

 

     Accession number:   20134416924690

 

Title:

Value cocreation through resource integration: New insights into container inpection ecosystems the lens of service dominant logic and systems
 

Authors:

Wan, Zhen-Hua1 Zhang, Ming-Li1 
  Author affiliation: 1 School of Economics and Management, BeiHang University, Beijing, China
 

Source title:

Proceedings of 2013 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2013
 

Abbreviated source title:

Proc. IEEE Int. Conf. Serv. Oper. Logist., Informatics, SOLI
 

Monograph title:

Proceedings of 2013 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2013
 

Issue date:

2013
 

Publication year:

2013
 

Pages:

528-533
 

Article number:

6611471
 

Language:

English
 

ISBN-13:

9781479905300
 

Document type:

Conference article (CA)
 

Conference name:

2013 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2013
 

Conference date:

July 28, 2013 - July 30, 2013
 

Conference location:

Dongguan, China
 

Conference code:

100346
 

Publisher:

IEEE Computer Society, 2001 L Street N.W., Suite 700, Washington, DC 20036-4928, United States
 

Abstract:

Central to service-dominant (S-D) logic is the proposition that every social and economic actor becomes resource integrators. That is, all parties involved in exchange relationships are economic and social actors. This emphasizes that the context of value cocreation is networks of networks (resource integrators). However, applied research to date suggests relatively little is known about the related discussions carried out for and against the emerging government service market such as Customs container inspection context through the lens of service-dominant logic and systems. In this article, we explore how the resourceintegrators cocreate value closely under the rubric of S-D logic and systems, and further propose a conceptual model for deeply understanding the roles of focal actors and others in a service ecosystem. Based on two selected cases, we examine the appropriateness of the framework under a real service ecosystemcontext - Chinese Customs container inspection industry, highlight the value co-creation networks through multiple-level resource integrators and thus providenew insights into S-D logic. Directions for future work are also discussed. © 2013 IEEE.
 

Number of references:

39
 

Main heading:

Ecosystems
 

Controlled terms:

Containers  -  Information science  -  Inspection equipment
 

Uncontrolled terms:

Resource integration  -  Service ecosystems  -  Service science  -  Service-dominant Logic  -  Value co creations
 

Classification code:

454.3 Ecology and Ecosystems -  691 Bulk Handling and Unit Loads -  694Packaging -  903 Information Science -  913.3.1 Inspection
  DOI: 10.1109/SOLI.2013.6611471
 

Database:

Compendex
    Compilation and indexing terms, © 2013 Elsevier Inc.