|
自“多乐士”宣布以退一赔二的方式，召回包装不合规范批次安全套之后，其召回工作已在全国范围内展开。就在社会各界对多乐士召回的真正原因还有多方猜疑的时候，多乐士总裁陈晖请媒体公开发表一篇措词诚恳的致歉函，这次致歉对象范围更从消费者扩大到经销商以及中国防艾滋宣传工作的各类公益组织。多乐士作秀之嫌再次引发社会关注。
在这封书面致歉函中，陈晖解释了产品包装不合格的原因，表达对消费者造成的疑惑以及辜负消费者对多乐士多年的信任的歉意，致歉函中陈晖还反思了自己的领导责任——“作为企业负责人，我在职员会议上检讨，我对各级经销商承认错误，我更要对我们广大的多年相信我们的消费者致歉！尤其对购买了此批产品的消费者深深致歉！我们愿意将问题产品召回并愿意以退一赔二的形式换取消费者包容和理解！能减低你们的一份不安的心情是当前企业最大的心愿！”，道歉对象同时扩大到多年来一直与多乐士保持合作关系的各类公益性组织——“再次请求消费者的原谅！也请采购了我们产品的中国疾病预防控制中心的各级组织，各使用我产品的各艾滋病防治机构原谅”。
多乐士每年在中国各地大规模开展艾滋病宣传和产品派发工作（配图）
据悉，多年来，多乐士一直和与中国各级艾滋病防治机构和艾滋病防治公益性组织保持良好的合作关系，赞助中国性病艾滋病防治协会在中国各省组织在娱乐女性人群中广泛派发《青年女性健康知识手册》，与中国红十字会，联合国艾滋病防治署等联合举办各层级的艾滋病知识宣传，每年的12月1日多乐士均与中国各省的艾滋病相关机构联合举办大规模的宣传活动，连续十年在中国已经成功领导组织“百城千店防艾联盟” 、“爱心手牵手、防艾长城长”等全国性大型防艾推广工作，多乐士总裁陈晖还在“北京大学”举办过专题讲座，并倡导成立了“中国大学生红丝带联盟”，多乐士在多年的公益中赠送了逾千万只安全套给消费者和艾滋病易感人群。陈晖解释说，如果产品品质有丝毫问题，将严重影响安全套产品的防艾作用宣传，更担忧因为娱乐场所人群已经大量使用多乐士安全套产品，如果不及时道歉和澄清产品质量问题，恐怕会引发产品使用人群对性病、艾滋病传播的担忧，可能继而引发社会惶恐，“多乐士”责任就大了。
“中国红十字会”在公益活动现场（中间：多乐士总裁 ，右边：欧莱雅总裁）
此次多乐士突然被国家食品药品监督管理局点名，使得多乐士自觉辜负了各级政府和防艾公益组织的期望，记者猜测这是引发这次广受关注和争议的安全套召回活动的主要原因之一。 记者的猜测得到了多乐士经销商的证实。据受访的经销商介绍，多乐士总裁陈晖一向以高质量产品为公司之本，企业最重要的工作就是经常去马来西亚工厂进行产品质量巡检，陈晖还是一个非常有社会责任感的人，在各类公益宣传活动中，陈晖总裁也总是亲自登台，积极派发赠品，讲解性病、艾滋病相关知识。此次虽然只是产品包装出了问题，在老化前爆破、老化后爆破、电子针孔检测、渗水检测等多项内在品质核心指标上完全符合国际标准，多乐士却采取可能引发争议的召回行动，并多次对消费者和合作伙伴鞠躬致歉。相对于外界的种种猜测，他们做为熟知陈晖的人，能体会到这次点名事件给陈晖带来的内心煎熬，对多乐士的反应并不感到意外。
截止记者发稿前，据悉多乐士已与各大公益性组织取得联系并得到对方谅解，此次点名不会对多乐士今年计划展开的各类公益活动造成影响。而点名事件之前，多乐士曾倾力推动政府有关部门建立进口安全套入关检验机制，事件之后，多乐士表示关注进口安全套的真正质量保障这项工作更加必要，在中国的防艾工作中多乐士的责任更加重大。
多樂士安全套召回啟動，防艾宣傳今年將繼續
2010年03月19日10:53 來源∶騰訊新聞
自“多樂士”宣布以退一賠二的方式，召回包裝不合規範批次安全套之後，其召回工作已在全國范圍內展開。就在社會各界對多樂士召回的真正原因還有多方猜疑的時候，多樂士總裁陳暉請媒體公開發表一篇措詞誠懇的致歉函，這次致歉對象範圍更從消費者擴大到經銷商以及中國防艾滋宣傳工作的各類公益組織。多樂士作秀之嫌再次引發社會關注。
在這封書面致歉函中，陳暉解釋了產品包裝不合格的原因，表達對消費者造成的疑惑以及辜負消費者對多樂士多年的信任的歉意，致歉函中陳暉還反思了自己的領導責任——“作為企業負責人，我在職員會議上檢討，我對各級經銷商承認錯誤，我更要對我們廣大的多年相信我們的消費者致歉！尤其對購買了此批產品的消費者深深致歉！我們願意將問題產品召回並願意以退一賠二的形式換取消費者包容和理解！能減低你們的一份不安的心情是當前企業最大的心願！”，道歉對象同時擴大到多年來一直與多樂士保持合作關係的各類公益性組織——“再次請求消費者的原諒！也請採購了我們產品的中國疾病預防控制中心的各級組織，各使用我產品的各艾滋病防治機構原諒”。
多樂士每年在中國各地大規模開展艾滋病宣傳和產品派發工作（配圖）
據悉，多年來，多樂士一直和與中國各級艾滋病防治機構和艾滋病防治公益性組織保持良好的合作關係，贊助中國性病艾滋病防治協會在中國各省組織在娛樂女性人群中廣泛派發《青年女性健康知識手冊》，與中國紅十字會，聯合國艾滋病防治署等聯合舉辦各層級的艾滋病知識宣傳，每年的12月1日多樂士均與中國各省的艾滋病相關機構聯合舉辦大規模的宣傳活動，連續十年在中國已經成功領導組織“百城千店防艾聯盟” 、“愛心手牽手、防艾長城長”等全國性大型防艾推廣工作，多樂士總裁陳暉還在“北京大學”舉辦過專題講座，並倡導成立了“中國大學生紅絲帶聯盟”，多樂士在多年的公益中贈送了逾千萬隻安全套給消費者和艾滋病易感人群。陳暉解釋說，如果產品品質有絲毫問題，將嚴重影響安全套產品的防艾作用宣傳，更擔憂因為娛樂場所人群已經大量使用多樂士安全套產品，如果不及時道歉和澄清產品質量問題，恐怕會引發產品使用人群對性病、艾滋病傳播的擔憂，可能繼而引發社會惶恐，“多樂士”責任就大了。
“中國紅十字會”在公益活動現場（中間：多樂士總裁，右邊：歐萊雅總裁）
此次多樂士突然被國家食品藥品監督管理局點名，使得多樂士自覺辜負了各級政府和防艾公益組織的期望，記者猜測這是引發這次廣受關注和爭議的安全套召回活動的主要原因之一。記者的猜測得到了多樂士經銷商的證實。據受訪的經銷商介紹，多樂士總裁陳暉一向以高質量產品為公司之本，企業最重要的工作就是經常去馬來西亞工廠進行產品質量巡檢，陳暉還是一個非常有社會責任感的人，在各類公益宣傳活動中，陳暉總裁也總是親自登台，積極派發贈品，講解性病、艾滋病相關知識。此次雖然只是產品包裝出了問題，在老化前爆破、老化後爆破、電子針孔檢測、滲水檢測等多項內在品質核心指標上完全符合國際標準，多樂士卻採取可能引發爭議的召回行動，並多次對消費者和合作夥伴鞠躬致歉。相對於外界的種種猜測，他們做為熟知陳暉的人，能體會到這次點名事件給陳暉帶來的內心煎熬，對多樂士的反應並不感到意外。
截止記者發稿前，據悉多樂士已與各大公益性組織取得聯繫並得到對方諒解，此次點名不會對多樂士今年計劃展開的各類公益活動造成影響。而點名事件之前，多樂士曾傾力推動政府有關部門建立進口安全套入關檢驗機制，事件之後，多樂士表示關注進口安全套的真正質量保障這項工作更加必要，在中國的防艾工作中多樂士的責任更加重大。
Multi-Yue Shi complete recall started, anti-aids publicity will continue this year
At 10:53 on March 19, 2010 Source: Tencent News
From "Dulux" announced concessions in order to lose two in a way, to recall batches of condoms, after packing irregularities in its recall effort has been launched nationwide. At the community Dulux recall the real reason for suspicion, when there are multiple, Dulux, President Chen Hui invited the media to publish a sincere apology to the wording of a letter of apology to the object of this range is more extended to the dealer from the consumer and China's anti-AIDS publicity work in various public organizations. Dulux is suspected of putting on a show once again raised concern in the community.
In a written apology to this letter, Chen Hui explained the reasons for product packaging unqualified, expressing the doubts caused to consumers as well as live up to the consumer confidence Dulux years of regret, apology letter, Chen Hui also reflect on their own leadership - "As a business person in charge, I have staff meetings to review, I have to admit its mistake at all levels of dealers, I would like to believe that our many years of our vast consumer apologize! In particular, the purchase of this batch of products Consumer deeply apologize! we are prepared to recall the products in question and was willing to withdraw in exchange for an indemnity in the form of two consumer tolerance and understanding! can reduce your feelings of uneasiness is currently the company's biggest wish! "apology Object At the same time extended to over the years has been working with Dulux maintain cooperative relations with various public welfare organizations - "once again request the consumer to forgive! also requested the purchase of our products, Chinese Center for Disease Control and Prevention at all levels of organizations, all using my products AIDS prevention and control agencies to forgive. "
Dulux across China every year to carry out a large-scale AIDS awareness and product distribution of work (with map)
It has been learned over the years, Dulux has been and with China at all levels of AIDS prevention and control institutions and public welfare organizations AIDS prevention and control to maintain good relations of cooperation, sponsoring Chinese Association of STD and AIDS prevention and control in China's provincial women's organizations in the entertainment crowd widely distributed "Young Women's Health Knowledge Manual "and the Chinese Red Cross, the United Nations AIDS Department, jointly organized by the various levels of AIDS knowledge, advocacy, December 1 each year Dulux are with the Chinese provinces of AIDS-related organizations jointly organized a large-scale publicity campaign the past ten years in China has successfully led the organization "100 shops AIDS Prevention Union City, 1000", "love hand in hand, the Great Wall of anti-aids long" large-scale AIDS Prevention and other national promotional efforts, Dulux, President Chen Hui still "Peking," hosted the seminars, and to advocate for set up a "Red Ribbon Alliance for Chinese college students", Dulux presented in the many years of public service in more than 10 million condoms to the consumer and AIDS in vulnerable populations. Chen Hui explained that if the quality of the products have the slightest problem, it will seriously affect the role of condom products, anti-aids publicity, even more worrying that the entertainment crowd has been extensive use of multi-Yue Shi a full set of products, if not promptly apologize and clarify the issue of product quality, it will perhaps lead to product using the population of the venereal diseases, the spread of AIDS fears, may then lead to social fear, "Dulux" responsibility on the larger.
"China Red Cross Society" in public service activities the scene (middle: Dulux president, on the right: L'Oreal CEO)
The Dulux was suddenly named the State Food and Drug Administration makes Dulux and conscientiously live up to the levels of government and public organizations, expectations of AIDS Prevention, journalists speculated that it is the cause of this wide attention and controversy the activities of the main reasons for the recall of the condom 1. Press speculation has been confirmed by Dulux dealers. According to the interviewed dealers introduction, Dulux, President Chen Hui has always been high-quality products for the company's book, company's most important job is to regularly go to Malaysia, the factory quality inspection, Chen Hui was a very socially responsible person, in the various types of public service campaign, Chen Hui, president himself is always on stage, and actively distributing gifts, to explain sexually transmitted diseases, AIDS-related knowledge. Although this is only a problem with product packaging, in the age before the explosion, blasting after aging, electronic pinhole test, water seepage and many other core indicators of internal quality in full compliance with international standards, Dulux has adopted the recall may lead to controversy , and repeatedly bowed to apologize to consumers and partners. Speculation in relation to the outside world, they are known as Chen Hui people who can understand the name Chen Hui incident has brought the inner torment of Dulux not surprised by the response.
As of press time ago, learned that Dulux have to get in touch with various nonprofit organizations, and get each other's understanding, the name will not be Dulux planned to start this year, affecting all kinds of public welfare activities. Prior to that event and the name, Dulux individuals who have the relevant government departments to promote the establishment of condoms imported into the customs inspection mechanisms, incident, expressed concern about the Dulux the true import of condom quality assurance of this work all the more necessary, in China's AIDS Prevention work is more the responsibility of Dulux significant.
|
